We aim to ship all orders placed the next working day (Monday-Friday)
Email confirmation will be provided once order is placed, tracking information is available on all orders
All orders are dispatched through Royal Mail.
On some occasions we may use alternative methods, we will notify the customer should this occur.
The current delivery options available on gsclothing.com are:
Royal Mail 2nd Class Tracked
2-4 Business Days
Delivery to House of Gainz (LS9 7SW)
2-4 Business Days
Royal Mail 1st Class Tracked
1-2 Business Days
* Working days are Monday - Friday (excluding bank holidays)
** If you have selected the delivery option to the House of Gainz (LS9 7SW)
please go to the specified location and ask reception for your parcel.
In the unlikely event that you do not receive your order within the specified delivery timeframe, please contact us as soon as you are aware and no later than 7 days from the delivery date stated on your tracking.
If you are not satisfied with your purchase, you have 30 days to return a product for exchange or refund.
If you request a refund of the original purchase price, this will be issued back to the original payment method (excluding the original postage that has been paid).
Download the returns form here to place inside the parcel when posting.
GS Clothing will not cover postage costs on returned items.
Refunds will be issued if items are returned in their original unworn condition with original labels attached. Returns that are damaged, soiled, scented, worn or altered will not be accepted and could be sent back to you. Unless the item is deemed faulty and a fault of GS Clothing, the cost of postage will be deducted from any refund.
Refunds will be processed within 10 days from the time of receiving your item(s).
Abuse of returns policy, such as repeat refunds with no valid reason, free wardrobing & chargeback fraud will not be accepted. GS Clothing reserves the right to make the final decision on refunds and returns.